At JC Solicitors we work hard to provide an exceptional service to all our clients, so it is always wonderful when our clients tell us we have done just that.
Here are some recent comments from our postbag.
Jacqui was extremely helpful every step of the way in dealing with our matter. Everything was described in great detail which reassured us greatly.
We have a house to live in. No furniture, but a house with a roof. Thank you for having Lizzie represent us. Lizzie was very professional, vey efficient and totally dependable. I’m sure once things have settled there will be other things what we need JC Solicitors to do for us; we shall be in touch again. Once again thank you Tania and thank you Lizzie.
I just wanted to say how helpful and hassle-free this process has been working with you (Lizzie Spraggs), it’s a rather stressful period and I have been more than satisfied with the level of communication and guidance received from you and your wider team.
Being a complete novice at house selling and anything legal I couldn’t have had better help and advice! Tania and Lizzie who dealt with my case couldn’t have been more professional or helpful. I’d recommend them any time.
Lizzie totally put me at ease at all times. I can’t recommend JC Solicitors enough. This was my first home buying experience and you made it so straightforward and stress free. I can’t thank you enough.
I was looking for a solicitor in Alton as my mother was in hospital there. I also wanted a specialist solicitor in Power-of-Attorney. From first introduction to several meetings with them the service I got was excellent. Tania knew exactly what was needed. I had very clear instructions and was able to understand all the details. From beginning to end I received professional and caring service. Thanks to JC Solicitors!
The service was first class. Always answered our questions quickly and kept the house sale moving. Best solicitor I’ve ever dealt with (Lizzie Spraggs).
I was quite apprehensive about approaching solicitors with regards to an inheritance dispute against the executor of my late fathers estate. I was feeling vulnerable, very upset and confused but I have to say upon meeting Tania and chatting things through I felt like there was a way forward and my situation could be resolved. I have found all the staff at JC Solicitors very approachable and friendly and would recommend them to my friends and family without hesitation.
Lizzie dealt with the sale of my late mother’s house in a friendly and highly professional manner. She also kept the other professionals in the chain on their toes, thus ensuring the earliest possible completion. With a house move likely in the next 12 months I will have no hesitation in seeking Lizzie’s professional services again.
I was put in touch with you by a friend at my bank, your sympathetic approach at Ray’s passing made me feel special and it showed in every letter I received from you. Thank you.
Lizzie was very accommodating and we felt very much at home with her. She is a very down to earth solicitor, just what we wanted. We will use you in the future.
Lizzie was great and everything went really smoothly. Thank you.
Spoke in layman’s terms and not jargon we couldn’t understand. We were kept up to date at all times. Would definitely recommend your company and use you again on another matter shortly.
Provided a professional service combined with humility, patience and understanding, including working late on a Friday night which was appreciated. I was totally impressed with the services I used; conveyancing, wills and power of attorney application and would not hesitate to recommend them.
I couldn’t fault the sympathetic and practical service.
I was very impressed with the service and the way Tania treated my mother and came to my mother’s house at no extra expense. Also the speed with which the work was carried out. It is nice to go to the solicitors and not feel intimidated, we were always greeted with a happy smile. Thank you.
Very quick and I even received an email from Jacqui at the weekend!!
I would definitely recommend the conveyancing service. Lizzie was helpful from the first phone call, friendly, highly professional and got things done quickly and efficiently. We had a couple of tricky issues and I got very good advice. Despite problems caused by others down the line, Lizzie kept pushing and I always felt that I knew what was happening. Definitely would use again in the future.
Polite, pleasant and caring staff at all levels. Very comfortable environment, which made dealing with the matter at hand calming. Should I need legal advice I know where I will be going. Thank you!
Excellent first class service from Jacqui.
It’s been a pleasure using your services Jacqui and I wouldn’t hesitate in using you again or recommending yourself to others. Thank you again.
Communication by email was easy and always prompt and comprehensive replies.
A very down to earth accessible and affordable service and completely jargon free! I will happily return to your company, should the need arise.
Considering you are competing against one or two old established names in Alton I feel your approach i.e. making them feel welcome and speaking in terms the client can understand, topped off with excellent service will always pay dividends. If recommendation is the key to it all, you are definitely on the right track.